How Swyt Transformed Ziwo's IT Operations: A Testimonial by Renaud, Co-founder of Ziwo

At Swyt, our mission is to provide innovative IT solutions that help businesses thrive. We are proud to share the success story of one of our esteemed client and partner, Ziwo, and how our comprehensive IT services have significantly impacted their growth and efficiency.

Renaud de Gonfreville, Co-founder of Ziwo, recently shared a testimonial highlighting the remarkable value Swyt has brought to their operations. 

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Here’s a closer look at the key points from his testimonial:

Streamlined Onboarding Process

One of the standout achievements Renaud emphasized is the efficiency of Swyt's onboarding solution. Over the past two years, Ziwo has experienced an impressive 80% increase in the number of FTEs in his company. Previously, Ziwo's team spent an average of 8 hours preparing for each onboarding. With Swyt's solution, this time has been drastically reduced to less than 5 minutes. This significant improvement has allowed Ziwo to focus more on core business activities rather than administrative tasks.

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Flexible Financing Solutions‍

Swyt's innovative financing solution has also been a game-changer for Ziwo. By switching IT expenses from CAPEX to OPEX through our leasing options, Ziwo has been able to allocate its resources more efficiently. Renaud highlighted the importance of this shift, stating, "As a founder, I definitely prefer to put the cash of my company into developing new features and projects that create value for my company." This flexibility has empowered Ziwo to invest more in their growth and innovation.

‍Enhanced Compliance and IT Support

Compliance and security are critical for any business, and Ziwo is no exception. Swyt has managed their Mobile Device Management (MDM), ensuring that Ziwo remains compliant with ISO 27001 and SOC2 standards. This level of compliance is essential for maintaining trust with clients and partners.

Moreover, Swyt handles the day-to-day IT support for Ziwo, ensuring that their teams operate in the best possible IT conditions. This comprehensive support enables Ziwo's staff to focus on their tasks without worrying about technical issues, leading to increased productivity and satisfaction.

Renaud's testimonial offers valuable insights into how Swyt's solutions have transformed Ziwo's operations. We invite you to watch the full recorded testimonial here.

At Swyt, we are committed to delivering top-notch IT services that drive growth and efficiency for our clients. If you're interested in learning more about how we can support your business, please don't hesitate to contact us.

Stay tuned for more success stories and insights from our clients and partners!

About Ziwo

Ziwo is a cloud-based call center software provider that delivers cutting-edge communication solutions to businesses worldwide. With a focus on innovation and customer satisfaction, Ziwo offers a range of features including omnichannel support, real-time analytics, and seamless integrations, empowering organizations to enhance their communication strategies.

For more information, visit Ziwo's website.

About Swyt

Swyt is an innovative IT service provider specialized. in delivering tailored IT solutions to a wide range of industries. With a commitment to excellence and customer service, Swyt offers a comprehensive range of services including on/offboarding solutions, IT Security & Compliance, devices and applications management, and a global IT helpdesk. Swyt's innovative platform helps businesses monitor, manage, and secure their IT environments, while their Device as a Service (DaaS) solution provides flexible financing options for IT hardware.

For more information, visit Swyt’s website.